Privacy policy

1. Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

H.A.G. Terradeals GmbH
Elzer Straße 4, 65555 Limburg an der Lahn, Germany
Email: office@hag-terradeals.de

Further company details can be found in our legal notice.

2. Overview

This website does not use cookies, analytics or tracking tools, and it does not load content from third-party servers. Fonts and all other files are delivered from our own web server. We only process personal data where this is needed to provide the website and to answer your enquiries.

3. Hosting and server log files

This website is hosted by an external service provider. When you visit the website, the server automatically records technical information that your browser transmits, such as IP address, date and time of the request, the page requested, the referring page, and browser and operating system. This is needed to deliver the website securely and reliably. The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the technically error-free and secure operation of the website. Log files are deleted after a short period, usually within 14 days, unless they are needed to investigate a specific security incident. We have concluded a data processing agreement with our hosting provider in accordance with Art. 28 GDPR.

4. Contact form and email

If you contact us using the contact form or by email, we process the details you provide (name, email address and message, and optionally company and phone number) to handle your enquiry and any follow-up questions. The legal basis is Art. 6 (1) (b) GDPR where your enquiry relates to a contract or to steps prior to entering into a contract, and Art. 6 (1) (f) GDPR in all other cases. Our legitimate interest lies in answering enquiries addressed to us.

Form submissions are sent to us by email. We keep your enquiry for as long as needed to deal with it. Where statutory retention periods apply, for example under commercial or tax law, we keep the data for the period required by law.

5. Recipients

Your data is only shared with service providers who support us in running this website and our email communication, such as our hosting and email provider, and only to the extent necessary. These providers act on our instructions. We do not sell your data or pass it on for advertising purposes.

6. Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you (Art. 15 GDPR),
• have incorrect data corrected (Art. 16 GDPR),
• have your data erased (Art. 17 GDPR),
• restrict processing (Art. 18 GDPR),
• data portability (Art. 20 GDPR),
• object to processing based on Art. 6 (1) (f) GDPR on grounds relating to your particular situation (Art. 21 GDPR).

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR), in particular in the EU member state of your habitual residence, place of work or place of the alleged infringement.

To exercise your rights, please contact us at office@hag-terradeals.de.

7. Encryption

This website uses SSL/TLS encryption to protect the transmission of data, for example when you send us an enquiry. You can recognise an encrypted connection by "https://" in your browser's address bar.

8. Changes

We may update this privacy policy when our website or the legal requirements change. The current version is always available on this page.

Last updated: October 2026